Course curriculum
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Please complete the onboarding paperwork.
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Please fill out your emergency contact information.
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Create an email signature.
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Create a bio for the website
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Set up your calendly link
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Why The Travel Byrds doesn't market "deals"
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Adding Additional Commission (YOUR GOAL IS 18%)
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Setting up a Consultation for Success
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What Questions to Ask in the Consultation
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Example Consultation
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Example Consultation 2
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Building Relationships and Active Listening
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Have you used a travel advisor before?
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Explain how you get paid
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Ask when they are ready for the deposit to be placed
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What you need to know about Insurance
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Handling objections with your clients
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Handling Objections: Price
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Handling Objections: Location
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Handling Objections: Trust
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Booking Flights
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Vacation Express Walk Through
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Bedsonline Walk Through
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Viator Walk Through
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Blacklane Walk Through
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Travel Insured Walk Through
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Research Spreadsheet
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What's Expected of you when you receive a hot lead
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Live Proposal with Kerri
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Tips for closing the sale on the workshop proposal
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Follow up expectations
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Another Example Proposal 1
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Another Example Proposal 2
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Finish videos from yesterday!
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Record your consults and proposals!
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FAQ and scripted emails
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Don't fall for phishing scams
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Concierge Team Onboarding
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About this course
- Free
- 38 lessons
- 9 hours of video content