Course curriculum

    1. Expectations for the week

    2. The Travel Industry's Busy Season(s)

    3. Be very careful with Dates and Names!

    4. Be aware of big cities with multiple aiports/train stations!

    5. Air Consolidators: Delta Vacations

    6. Air Consolidators: Regal Wings

    7. Avoid the L-word unless you really mean it! (Luxury)

    8. How to handle an angry client in destination

    9. Transferring a cruise booking

    10. Trade/Vendor Shows

    11. Wedding Coordinator Partnership

    12. Senior Advisor Pro Tip: Phonetic Alphabet

    13. Senior Advisor Pro Tip: Organization

    14. Senior Advisor Pro Tip: Net Vs Gross Commission

About this course

  • Free
  • 14 lessons
  • 1.5 hours of video content

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